Privacy Policy

Last updated: August 2026

Tiffah Travels ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have.

1. Information We Collect

We collect information directly from you when you use our website, including:

• Job Applications: full name, email, phone number, age, current location, position of interest, work experience, a personal message, and copies of your CV/résumé and passport.
• Contact Form: name, phone number, email address, subject, and message.
• Partnership Requests: agency or company name, country, workers requested, requirements, WhatsApp number, email, and any additional notes.

2. How We Use Your Information

We use the information you provide to:

• Review and process job applications, including matching candidates to suitable opportunities
• Respond to inquiries submitted through our contact form
• Evaluate and respond to partnership requests from agencies and employers
• Communicate with you about your application, inquiry, or partnership request via email, phone, or WhatsApp
• Maintain records required for recruitment, compliance, and documentation purposes

3. Sensitive Documents

Where you submit a CV/résumé or passport copy as part of a job application, we treat these documents with particular care. They are used solely for the purpose of assessing your application and, where applicable, preparing your documentation for the recruitment and travel process. We do not share these documents outside our organization except with a prospective employer or partner agency directly involved in your placement, and only as needed to progress your application.

4. How We Store & Protect Your Information

Information submitted through our website is stored using Supabase, a secure cloud database and file storage provider. Access to applicant, contact, and partnership records is restricted to authorized Tiffah Travels staff. We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse, though no method of electronic storage or transmission is completely secure.

5. Third-Party Services

We use the following third-party services to operate our website and respond to submissions:

• Supabase — database and file storage for applications, messages, and partnership requests
• EmailJS — sends our team an email notification when you submit a form

These providers process information on our behalf and are not permitted to use your information for their own purposes.

6. Data Sharing

We do not sell your personal information. We may share your information with prospective employers, partner recruitment agencies, or relevant government and regulatory bodies where necessary to process your application, facilitate a placement, or comply with legal obligations related to overseas employment and travel documentation.

7. Data Retention

We retain your information for as long as necessary to fulfil the purposes described in this policy, including any period required to comply with our legal, regulatory, or record-keeping obligations. If you would like your information deleted sooner, you may contact us using the details below.

8. Your Rights

Subject to applicable law, including Kenya's Data Protection Act, 2019, you have the right to request access to, correction of, or deletion of the personal information we hold about you. To make such a request, please contact us using the details below.

9. Eligibility & Age

Our recruitment services are intended for individuals aged 18 to 45. We do not knowingly collect personal information from individuals outside this range through our application process.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

• Email: info@tiffahtravels.com
• Phone / WhatsApp: +254 796 563 983
• Location: Nairobi, Kenya